Email server Follow
The ServiceManager uses your email settings for several purposes:
- Monitoring Agents: sends email when Test Agent's result is set to have email notification.
- RPA: email triggers fire RPAs when email is received.
Account setup
Open your ServiceManager > Admin > Mail.
- Enter IMAP address or SMTP address, or both.
IMAP is required to receive/listen for incoming mail by RPAs with email trigger.
SMTP is required for sending email messages by Monitoring Agents. - For SMTP choose TLS or SSL.
- Fill in username & password.
- Click on "Test Settings" to connect.
Gmail account - Updated
- Go to https://myaccount.google.com/security and sign in with your Gmail credentials.
- In the "Signing in to Google" section, enable the 2-Step Verification.
- After enabling 2-Step Verification, return to "Signing in to Google" section
- Click on App passwords
- Select app=Mail and select device=Other , name it "ServiceManager-Dev".
- Done! Copy the app-password provided by Google and use it with your username in the ServiceManager in Admin > Mail.
Use TLS port 587 OR SSL port 465 as in the screenshot bellow.
Gmail accounts - Until May 30, 2022
Using Gmail account as your mail server requires to configure gmail access for external apps.
1. Navigate to: "https://myaccount.google.com/lesssecureapps?pli=1" and turn on "Access for less secure apps".
2. Use TLS port 587 OR SSL port 465:
3. If Gmail still denies access, try to open https://www.google.com/accounts/DisplayUnlockCaptcha in your browser, and then try again.
Office 365 accounts
Use TLS connection via port 587:
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